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Game Time Munchies
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Game Time Munchies

Privacy Policy

Last updated: November 2, 2026

This policy describes how Game Time Munchies handles information when you use our mobile app, website, and venue food-ordering services. Participating venues and payment providers may also have their own privacy policies.

Information we handle

  • Account information. Your email address, account identifier, sign-in verification records, and session credentials. We also handle a name or phone number if you provide one or it is associated with an existing account.
  • Orders and support. The venue and concession stand, items, quantities, prices, optional seat section, pickup details, order history, payment status, and information you provide when reporting an issue.
  • Payment information. Payment providers process card and wallet information. Our services handle payment tokens, transaction identifiers, status, refunds, and, where applicable, billing ZIP codes and masked card details. We do not store full payment-card numbers or card security codes in our database.
  • Location. If you grant permission, the app can access your device location and send coordinates to our API to show nearby venues and sort concession stands by distance. Location may be precise. You can decline permission and browse venues manually. The app does not request background location.
  • Technical information. Our servers and hosting providers process network information such as IP addresses, request times, requested resources, and error information to operate, secure, and troubleshoot the service.
  • Payment SDK telemetry. Payment SDKs, including Stripe, can collect device or app identifiers, device and software characteristics, interactions with payment components, and diagnostic or error information. Providers use this information to operate payments, prevent fraud, and analyze and improve their payment SDKs. This telemetry is sent to the payment provider and may be retained under its privacy policy.
  • Local storage and notifications. The app and website store session information, carts, preferences, venue access, and recent orders on your device. Where browser notifications are enabled, we handle a push subscription to deliver order updates. Native mobile push notifications are not enabled in the current app release.

How we use information

We use information to sign you in, show venues and menus, process and fulfill orders, accept payments, provide pickup details and receipts, display order updates, respond to support requests, prevent fraud and misuse, maintain security, resolve disputes, and meet applicable legal obligations.

Who receives information

  • Participating venues and concession operators receive the order and customer information needed to prepare, fulfill, and support your order.
  • Payment providers process transactions for the selected venue. Depending on its configuration, these include Stripe, Square, or Authorize.Net. Apple Pay and Google Pay may be available through a payment provider.
  • Service providers help us host the website and API, operate databases, deliver sign-in emails and receipts, and provide enabled notifications. These services include Vercel, DigitalOcean, Neon, and Resend, where configured.
  • Legal and safety recipients may receive information when reasonably necessary to comply with law, respond to valid legal requests, protect people, or investigate fraud or security incidents.

Payment and infrastructure providers handle information under their own terms and privacy policies. Information may be processed in countries other than where you live. The current app does not include advertising SDKs or cross-app advertising tracking.

Retention and security

We retain account and order information as needed to provide the service, resolve support and payment disputes, prevent fraud, and comply with applicable accounting and legal requirements. Retention depends on the type of information and its purpose. Payment providers and venues may retain their own records. Server logs and backups may retain information separately from active records.

Account and data-deletion requests do not delete financial records for the current accounting year or within 12 months of the transaction, whichever requires keeping them longer. There is no automatic deletion of financial records when that minimum period ends. Legal, accounting, or dispute-related obligations may require longer retention.

We use HTTPS for network connections and access controls for our services. No method of storage or transmission can guarantee complete security. Signing out removes the app's saved sign-in session, but does not delete your account or order records.

Your choices and requests

You can change location and notification permissions in your device or browser settings. You can also contact us to request access to, correction of, or deletion of your personal information and account. Identify the email address used for your account and describe your request. We may need to verify your identity before acting. Do not send card numbers, security codes, or sign-in codes.

Some records may need to be retained for legal, accounting, fraud-prevention, or dispute-resolution purposes. We will explain applicable retention when responding to a deletion request. Additional rights may apply where you live.

Request account deletion or deletion of selected personal data. You can request data-only deletion while keeping your account. Requests are handled manually by our support team.

Children

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and address it.

Contact Game Time Munchies

For privacy questions or account and data-deletion requests, email info@gametimemunchies.com.

Changes to this policy

We may update this policy as our services change. We will publish the updated policy here and revise the date above. Where required, we will provide additional notice or request consent.